The work is devoted to the development of an information model based on ontological approach in the framework of an educational course. The aim is to reduce the communication time between the participants of the educational process: coordinators, students and tutors. The concept of the solution was formed, namely analysing the activity of the course coordinator in the ‘Telegram’ chats within the course ‘Digital district of electrical networks’ of the network university ‘Energynet’. Based on this, ways to reduce time costs were identified by creating a Telegram bot based on an ontology model. The method reduces the time cost of communication between the coordinator, tutors and students. The results of the study showed that the chatbot built on the ontological model of the educational process within the course ‘Digital district of electrical networks’ helps to significantly reduce time costs of the communication process within the educational model.

Keywords: ontology, networked learning, educational model, chat bot, ontological model, telegram bot, online education, energy, digital university

This article analyzes the sphere of the organization of business collective discussions and identifies key problems in this area, as well as proposes a new method for increasing communication efficiency through the use of special software.

Keywords: networking, collective discussion, communication effectiveness, networking organization, networking app